Real customer connections in real-time
Deliver personalized experiences that combine real-time signals and customer data, without relying on the data warehouse.

“Hightouch’s real-time offering drastically simplifies personalization – giving teams the ability to experiment quickly.”
Austin Hay
Head of Marketing Technology at Ramp
Real-time personalization enriched by your Customer 360 data
Encourage customer loyalty
Show your customers that you value them with custom coupons tied to loyalty status or personalized recommendations tied to recent cart adds.
Translate session time into conversions
People spend a lot of time on their phones. Drive personalized micro-transactions based on session time and known user preferences.
Create a unified brand experience
Send onsite personalization, SMS messages, and emails seconds after someone engages with your digital presence.
Trigger personalized marketing across channels in milliseconds
Reach your customers in real-time through channels like email or SMS with messages based on recent actions.

Tailor website and in-app experiences to user preferences
Drive conversions by personalizing digital experiences, such as search results and product recommendations, based on what matters to each user.

Update content and offers in real-time with same-session personalization
Keep customer engaged by merging current session data with historical user data to deliver responsive experiences instantly.
