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The best CDP for real-time personalization

Real customer connections in real-time

Deliver personalized experiences that combine real-time signals and customer data, without relying on the data warehouse.

Illustration showing real-time personalization data flow from a mobile app, through Hightouch, to personalized user experiences. The mobile phone displays a shopping app with a product image of winter jackets and buttons to 'add to cart', 'add to wishlist', or 'keep browsing'. Data flows from the app to Hightouch, labeled 'customer 360 data with real-time signals'. The data then flows out to deliver personalized user experiences such as triggered messages, real-time offers, product recommendations, and same-session personalization.

The world’s most innovative companies choose Hightouch as their Customer Data and AI Decisioning Platform

Spotify.
Warner Music Group.
PetSmart.
WeightWatchers.
Ramp.
Calendly.
Grammarly.
Accor.
Spotify.
Aritzia.
Warner Music Group.
PetSmart.
Tripadvisor.
WHOOP.
WeightWatchers.
Chime.
Iterable.
Ramp.
Calendly.
Docusign.
Grammarly.
Cars.com.
A&E Global Media.
Accor.
Read case studies
Ramp logo.
Ramp logo.

Hightouch’s real-time offering drastically simplifies personalization – giving teams the ability to experiment quickly.

Austin Hay

Head of Marketing Technology at Ramp

Read customer story

Real-time personalization enriched by your Customer 360 data

Encourage customer loyalty

Show your customers that you value them with custom coupons tied to loyalty status or personalized recommendations tied to recent cart adds.

Translate session time into conversions

People spend a lot of time on their phones. Drive personalized micro-transactions based on session time and known user preferences.

Create a unified brand experience

Send onsite personalization, SMS messages, and emails seconds after someone engages with your digital presence.

Trigger personalized marketing across channels in milliseconds

Reach your customers in real-time through channels like email or SMS with messages based on recent actions.

Illustration of an SMS messaging platform interface featuring the latest text message titled 'Join us next weekend'. The expanded message features an ad for an upcoming retail pop-up event nearby and some recommended products based on user behavior.

Tailor website and in-app experiences to user preferences

Drive conversions by personalizing digital experiences, such as search results and product recommendations, based on what matters to each user.

Illustration of an e-commerce website interface featuring two sections labeled 'Recommended for you' with responsive apparel and electronics product recommendations and sales offers based on user behavior.

Update content and offers in real-time with same-session personalization

Keep customer engaged by merging current session data with historical user data to deliver responsive experiences instantly.

Illustration of an e-commerce website interface featuring a checkout page with three items in the cart and an applied coupon discounting the total price.