Build 1:1 customer experiences with AI
Hightouch is a data and AI platform for marketing and personalization. Find insights, run campaigns, and build AI agents with all your data.
Personalization, targeting, and experimentation with data & AI
Hightouch is completely modular. You can start with AI Decisioning or any part of our Composable CDP — it’s up to you.
1:1 AI agents for lifecycle marketing
AI Decisioning delivers unique and optimized experiences for each customer — without manual work or rigid rule-based segmentation.
Finally, a CDP that actually works
A Composable CDP is built on top of your data warehouse. It’s flexible, secure, quick-to-deploy, and self-serve for marketers.
1000+audiences
managed
200%boost in
engagement
52%increase in new
customer acquisition
Leaders are re-inventing marketing with their data. You can too.
Whoop boosts member engagement by 128% using Hightouch and Iterable
Read story
Warner Music Group leverages Hightouch to “super-serve” fans, artists, and labels
Read story
PetSmart personalizes journeys for over 70 million loyalty program members
Read story
WeightWatchers boosts new member growth by 52% and reduces data onboarding by 2 weeks
Read story
Chime explores new ways to drive personalization at scale
Read storyAI agents that give every customer the exact experience they need
Rip up your campaign calendar and turn off your A/B tests. Unleash AI agents to experiment on a 1:1 basis and quickly unlock growth in LTV and loyalty.
“With AI Decisioning, we saw a significant lift in our cross-sell campaigns within just 6 weeks. It’s transformed our team’s focus from manual tasks to high-impact strategic work”
Aoife O’Driscoll
AVP Lifecycle Marketing at Whoop
Self-service access to your best data for marketers
Everything you need to turn your existing data platform into a secure, intuitive CDP that any marketer can use for e-mail, advertising, CRM, and more.
Build any audience
Enable marketers to use all of your data — not just users and events. Explore, build, and test any audience with a powerful no-code audience builder.
Hightouch is an extension of your data warehouse
We don’t store your data
Hightouch is more secure because no duplicate storage is required. Instead, we simply read from your data warehouse, where your data stays safe and sound.
Marketing and data teams thrive together here
Lifecycle and CRM teams
Use all of your organization’s data to power personalization and optimize campaigns with a complete and simple set of features.
Advertising teams
Combine the power of data onboarding and CDP activation in one tool to maximize revenue & ROAS.
Data teams
Use all of your organization’s data and data science to power personalization and campaigns, but without losing control.
Recognized as an industry leader by industry leaders
Connect to 250+ tools
Send any data to any tool. Skip building and maintaining pipelines, uploading CSVs, and having data silos across marketing, sales, customer success, finance, and analytics.
