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Go to the Destinations overview page and click the Add destination button. Select Insider and click Continue. You can then authenticate Hightouch to Insider.
Enter the following required fields into Hightouch:
Partner name:This is your partner name. Navigate to InOne > InOne Settings > Account Preferences to copy your partner name. The partner name should be lowercase.
Request token:This key is required to authorize your request. Refer to API Authentication Tokens to generate your token.
Once you've set up your Insider destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Insider destination you want to sync to.
To match rows from your model to user in Insider, you need to select a model column and corresponding Insider field. You can match on any of the following Insider fields:
Email
Phone number
UUID
In Insert mode, Insider automatically generates an identifier for every
new record synced, so there is no need to match an existing record.
Hightouch lets you sync user fields via field mapping.
You can map data from any of your model columns to default and custom user fields.
If you send data for a custom field that doesn't exist, Hightouch adds the field.
Ensure your model columns data types match the data types of the fields you want to sync to.
You can match rows from your model to event in Insider on any column in your model and any field in Insider. Ensure the data types of the model column and Insider field you select match.
Refer to the record matching docs for more information.
The name of the segment the sync will handle subscriptions for. This segment name will be added to or removed from the list field entered above as users' subscription statuses change.
To match rows from your model to segment in Insider, you need to select a model column and corresponding Insider field. You can match on any of the following Insider fields:
Hightouch lets you sync segment fields via field mapping.
You can map data from any of your model columns to the default segment fields.
Ensure your model columns data types match the data types of the fields you want to sync to.
To match rows from your model to subscription in Insider, you need to select a model column and corresponding Insider field. You can match on any of the following Insider fields:
Hightouch lets you sync subscription fields via field mapping.
You can map data from any of your model columns to the default subscription fields.
Ensure your model columns data types match the data types of the fields you want to sync to.
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.