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Approval flows

Approval flows are only available on Business tier plans.

Approval flows let you stage new resources (models and syncs) and changes to existing resources in draft mode until an approver reviews them.

Approval flow diagram

Approval flows apply only to models and syncs. Other resources, such as Audiences and Journeys, are published immediately.

Getting started

To enable approval flows:

  1. Navigate to Settings in the right sidebar.
  2. Open the Workspace tab.
  3. Enable Require approvals.
  4. Select Save.

Require approvals toggle in Workspace settings

After you enable approval flows, any role with the Draft models & syncs permission can save changes as drafts or submit them for approval — not just the built-in Workspace draft editor role.

Whether a user must get approval depends on their role:

  • Users with draft-only roles must submit changes for approval before publishing.
  • Users with publishing permissions can submit changes for approval or use Publish now to publish directly.
  • Users with the Approve models & syncs permission can review, approve, decline, or withdraw approval requests.

Require approval for a user

To require a user's model and sync changes to go through approval, assign them a role that enforces drafts.

Use the Workspace draft editor role

  1. Go to Settings > Members.
  2. Find the user.
  3. Change their role to Workspace draft editor.

Users with this role can create and edit models and syncs, but their changes must be approved before they are published.

Create a custom draft role

  1. Go to Settings > Roles.
  2. Create a custom role.
  3. Open the Sources or Destinations tab.
  4. Select Draft models & syncs for the relevant resources.

Users with this permission can draft changes but do not see the Publish now option.

Custom role builder showing Draft models & syncs and Approve models & syncs permissions for sources

Custom role builder showing Draft models & syncs enabled for destinations

Who can publish directly

Some roles can bypass approval and publish directly. For example, users with the Admin or Workspace editor role can save drafts, submit approval requests, or select Publish now.

Any role without the Draft models & syncs restriction can self-publish.

The Workspace draft editor role is the built-in role whose changes must be approved. It is not the only role that can create drafts. Any role with the Draft models & syncs permission can create and edit drafts. Roles that can publish directly can also save drafts voluntarily but still have access to Publish now.

If you use approval flows, we recommend the following role structure:

  • Admin — Can approve changes and manage the workspace.
  • Workspace editor — Can approve changes and publish directly.
  • Workspace draft editor — Can create and edit models and syncs, but changes require approval before publishing.

For more advanced setups, create custom roles that include or exclude the Approve models & syncs permission on model and sync resources.

Create new resources

When you create a new model or sync, the available actions depend on your role:

  • Publish now publishes the resource immediately. Only available to roles that can bypass approval.
  • Submit approval request sends the draft to one or more approvers for review. You can include a comment.
  • Save as draft saves the resource without notifying anyone. You can keep editing and submit it for approval later.

Privileged role dialog showing Publish now, Submit approval request, and Save as draft options

If your role requires approval, you do not see Publish now. You can only submit the resource for approval or save it as a draft.

Workspace draft editor dialog showing Submit approval request and Save as draft options

If a sync uses a model that is still in draft mode, both the model and the sync must be published before the sync can run.

Edit existing resources

Editing existing models and syncs uses the same approval options as creating new resources.

The following changes require approval:

ResourceChanges requiring approval
ModelQuery, configuration, and column type changes
SyncConfiguration and schedule changes

If a sync uses a model with unpublished changes, the sync refers to the draft version of the model instead of the published version. Both the model and the sync must be published before the sync can run.

Approve requests

Approvers can view approval requests by selecting View request on the corresponding resource.

Pending approval banner with View request button on a model

When reviewing a request, approvers can choose one of the following actions:

  • Approve & publish publishes the new resource or drafted changes.
  • Delete draft deletes the draft. New resources or drafted changes are discarded and cannot be recovered.
  • Withdraw request removes the approval request but keeps the draft. Users can continue editing and submit it again later.

Draft review showing the model query with Approve & publish and Deny options

Any user with approval permission and access to the resource can approve the request, even if they were not selected as the reviewer.

For sync changes, the approval request shows a comparison of changes to the sync configuration. For model changes, the approval request shows changes to the model query.

Who can approve requests

The Approve models & syncs permission controls who can approve requests. By default, all roles except Workspace draft editor and Workspace viewer include this permission:

  • Admin
  • Workspace editor
  • Model + sync editor
  • Sync editor
  • Source admin
  • Destination admin
  • Audience editor

To grant or remove approval permissions for a custom role, add or remove the Approve models & syncs permission for the relevant sources or destinations. Users with this permission can use Approve & publish, Delete draft, and Withdraw request when reviewing a draft.

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Last updated: Apr 28, 2026

On this page
  • Getting started
  • Require approval for a user
  • Who can publish directly
  • Create new resources
  • Edit existing resources
  • Approve requests
  • Who can approve requests

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