Attract customers, scope loyalty, and build your dream customer loyalty program with Antavo.
View Antavo's documentation.
Supported syncing
Type | Description | Supported Sync Modes | API Reference |
---|---|---|---|
Events | Sync data from any source to Antavo events | Events docs | |
Customer Lists | Sync data from any source to Antavo customer lists | Add, Remove | Customer Lists docs |
For more information about sync modes, refer to the sync modes docs.
Connect to Antavo
Go to the Destinations overview page and click the Add destination button. Select Antavo and click Continue. You can then authenticate Hightouch to Antavo.
Enter the following fields into Hightouch:
- API key
- API secret
Sync configuration
Once you've set up your Antavo destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Antavo destination you want to sync to.
Syncing events
Sync data from any source to Antavo events. You can either:
- sync one event type for the entire batch by specifying an
Event type
, and map the corresponding event's attributes or - sync multiple event types but pass in the
data
objet directly in your mappings.
Record matching
You can match rows from your model to events in Antavo on any column in your model and any field in Antavo. Ensure the data types of the model column and Antavo field you select match. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync event properties via field mapping.
Syncing customer lists
Sync data from any source to Antavo customer lists.
Record matching
To match rows from your model to customer lists in Antavo, you need to select the model column that contains values that match the ID field. Refer to the record matching docs for more information.
Field mapping
Hightouch lets you sync customer list fields via field mapping. You can map data from any of your model columns to the default customer list fields. Ensure your model's columns have the same data types as the fields you want to sync to.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.